New digital technologies are increasingly influencing our daily work. The dependence on business processes for IT systems is becoming more and more important. In order to meet the increasing competitive and cost pressures, stable business processes are important, which guarantee an efficient value chain.
However, there is often no central is the management, coordination and monitoring of processes. Knowledge of a process and its added value is limited to individual employees. This leads to unclear responsibilities, a lot of overhead due to the communication effort and a lack of central data management.