Digital quality management

Work more efficiently thanks to digital quality management in the cloud

A company's quality management serves to permanently improve the quality of all processes. It is equally applicable to all areas of the company and ensures, for example, high product quality or the flawless execution of a service based on previously defined standards. The measurability of a quality management system is based on the DIN EN ISO 9000 and DIN EN ISO 9001 standards. Processes can only be designed and thus noticeably improved on the basis of these unifying standards. This is because measurability allows optimization to be compared over the years. In this way, successes achieved through a precisely implemented QMS become visible. The goal of quality management is always customer satisfaction and thus achieving greater customer loyalty to the company.

 

Our solutions enable fast, efficient and widely used quality management - so you can manage your QM documents intuitively and practically.

DIN EN ISO 9001 - An overview

The basis for active quality management is the DIN standard ISO 9001, which describes the minimum requirements for a product or service to ensure quality. ISO 9001 is an important guideline for defining in-house quality management, particularly with regard to compliance with legal regulations or official directives. ISO 9001 is based on four basic principles that are essential for a functioning quality management system.

 

1. orientation to the context of the organization
2. Process orientation
3. Continuous improvement
4. Risk management

 

This primarily involves the clear formulation of the tasks to be performed and the definition of responsibilities and interfaces. The necessary resources must be made available and all processes must be monitored, reviewed and evaluated in terms of their success in achieving objectives. In addition, risks and opportunities must be permanently identified. ISO 9001 is based on the principles of quality management described in ISO 9000.

 

1. customer orientation
2. Leadership
3. Involvement of people
4. Process-oriented approach
5. Improvement
6. Fact-based decision making
7. Relationship management

Why is a digital QMS important for your company?

Today, we as a society are in the midst of a gigantic transformation process from an analog to a digital world in all areas of life. The opportunities presented by digitalization offer companies an unimagined number of possibilities for optimizing processes and positioning individual areas of the company profitably and competitively for the future. Digital quality management is a building block for efficient and sustainable quality management in the company. No manager of a company that has reached a certain size can avoid using a digital QMS. Digitalization allows work processes to be standardized across departments and controlled smoothly. In terms of quality compliance, processes become transparent for everyone involved and can also be tracked in accordance with the law. Instead of endless piles of files, old-fashioned circulars and complex Excel lists, a digital QM system offers the opportunity to make quality management modern, sustainable and transparent. By deciding to digitize your QMS, you and your colleagues will free yourself from the inefficient QMS processes of the past and significantly increase the efficiency of your QM processes.

What are the advantages for a company that relies on a QMS solution?

The use of a digital QM solution offers companies decisive advantages. This includes a whole range of benefits that we would like to share with you:
 

 

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Networking

Communication between all project partners involved becomes transparent and effective. Thanks to the use of a digital quality management system, communication between the colleagues involved can be established more quickly and easily. As a result, innovations, improvements or significant errors are discussed more quickly and consequently implemented faster. Your company will be much more flexible as a result.

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Accuracy of data quality

The systematic recording of quality processes in databases makes them comparable thanks to digital quality management. This creates a valuable wealth of knowledge that can be analyzed and evaluated. On the one hand, this creates solutions for the continuous improvement of quality. On the other hand, the use of big data makes the quality processes in the individual work steps or departments measurable in the first place. This also contributes to the decision-making process as to whether and how processes need to be designed in order to achieve and maintain the high quality targets. The use of artificial intelligence can provide useful support when evaluating a particularly large amount of data.

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Integration of customers and business partners

By using a digital QM solution, companies have the opportunity to directly involve customers and external service providers or business partners in the quality process. Direct feedback allows processes
to be successively optimized. You receive valuable feedback and perspectives that you may not even have considered before. This not only strengthens the bond between your customers and business partners and your products and services, but also values the expertise of all partners involved in the product cycle. You have your ear to the ground and can therefore identify trends more quickly and react to them in a solution-oriented manner
.

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The QM file for more order?

With a digital QM file, you can bring order to your quality management and maintain a clear overview at all times. You can also use ISO 9000 and ISO 9001 to define processes that make your company's workflow efficient and sustainable. One way to manage a digital QM file is quality management in Microsoft 365. With M365, you can clearly display all processes and steps and thus intelligently network the individual people and departments involved. All processes can be clearly summarized and described in detail. Secondary processes can be assigned in no time at all. The person responsible for each individual process is clearly named and is visible to all colleagues. This means that everyone involved in the process knows who is currently responsible for a process step and by when it will be fulfilled or completed. Risks can therefore be identified and eliminated more quickly. Stakeholders can also discuss ideas for improving quality and new solutions with each other in an agile manner. Thanks to clever rights management, it is also possible to integrate external partners and even incorporate customer feedback at any time. With resubmissions and reminders, employees do not miss any responsibilities. Each process can be displayed at any time and can be compared and evaluated in statistics.

The advantages of our QM solution at a glance

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Central storage and more transparency for collaborative work.

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Clear responsibilities and a uniform database.

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Simple and uncomplicated creation of an SOP (Standard Operating Procedure).

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Permanent auditability and a simple user interface that requires no training.

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Optimization of the entire life cycle of your QM documents.

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Scalable functional scope of the software solution.

Success story: Introduction of a digital QMS at the SIGVARIS GROUP

The solution is based on Microsoft SharePoint and is aligned with SIGVARIS' central IT strategy.
 

innobit QMS365 is a standard solution for cloud-based quality management that can be seamlessly integrated into an existing Microsoft 365 environment. The QMS solution is based on SharePoint and Power Automate, and is extended by the document management framework from d.velop.

Our standard solutions

We offer you various standard solutions. These are used by numerous well-known companies and cover a wide range of applications.

 

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WALK

  • innobit is providing a "pick and choose" QMS Feature list (1 File Plan ISO or Processes or Products, List of standard Workflows)
  • Workshop Scoping and Tech prerequisites
  • Installation & Configuration
  • Review & Training, Go Live
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RUN

  • Extend your QMS with 2 new File Plan (ISO, Products, or?)
  • Advanced Quick-Search & Modern Search (Verticals & refiners)
  • Process Visualization (Visio or Image Maps or Power Apps)
  • Extended Support and Training
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FLY

  • Your Custom Requirements (Custom Workflows, Visualizations, Metadata, Document creation with Integrated Placeholders, ...)
  • Document Migration

Do you have any questions?

Contact Hanspeter Lorenz, Sales & Account Management, directly

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Hanspeter Lorenz

Sales & Account Management